Burgess Thomson Lawyers

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BURGESS THOMSON

What Our Clients Say About Burgess Thomson

At Burgess Thomson, we take immense pride in delivering exceptional legal services that make a real difference in our clients’ lives. Our commitment to expert advice, professionalism, and client care has earned us a reputation as one of Newcastle’s most trusted law firms.

With over 200+ five-star reviews, our clients consistently highlight the quality of our service, the expertise of our legal team, and the positive outcomes we achieve. Here’s what makes working with Burgess Thomson a standout experience, according to those who know us best—our valued clients.

Why Clients Choose Burgess Thomson

Our clients frequently praise the key qualities that define our firm, including:

Professionalism
Our team of lawyers and support staff uphold the highest professional standards, ensuring that every client interaction is respectful, confidential, and ethical. We approach every case with integrity and diligence, making sure our clients feel secure and supported throughout the legal process.

Reliability
Legal matters often require timely action and consistent communication, and our clients know they can depend on us. Whether it’s meeting crucial deadlines, providing updates, or guiding clients through legal complexities, we deliver reliable and efficient service every time.

Expertise Across Multiple Legal Areas
With extensive experience across business law, property law, estate planning, and dispute resolution, our legal team is well-equipped to handle even the most intricate legal matters. Clients appreciate our ability to provide strategic and practical legal solutions, no matter the complexity of their matter.

Years of Experience
Our team has decades of combined legal experience, enabling us to offer sound legal strategies, risk mitigation advice, and proactive solutions. This level of expertise allows us to anticipate challenges and provide clients with confidence in their legal decisions.

Prompt Responses and Clear Communication
We understand that legal concerns can arise unexpectedly, and when they do, our clients need quick and clear responses. Our commitment to prompt communication means that clients never feel left in the dark—we respond efficiently, ensuring they receive timely and meaningful updates.

We also take the complexity out of legal processes by using plain language. Our clients appreciate that we explain their legal rights and options clearly and without legal jargon, making it easier to make informed decisions.

A Client-Centred Approach
At Burgess Thomson, we don’t believe in a one-size-fits-all approach. Every client’s situation is unique, and we take the time to listen, understand, and develop tailored legal strategies that align with their goals. This dedication to personalised service is a key reason why so many clients return to us time and again.

Comprehensive Legal Services
Clients value our full-service legal offering, which allows them to access a wide range of legal expertise under one roof. Whether they require assistance with business transactions, property purchases, estate planning, or dispute resolution, they trust us to provide end-to-end legal support.

Long-Term Relationships and Trust
Many of our clients have been with us for years, relying on our expertise for all their legal needs. Whether they first engaged us for a property matter, a will, or business advice, they return time and again because they know they can count on us for trusted, practical, and effective legal solutions.

Local Knowledge and Community Focus
As a Newcastle-based law firm, we have a deep understanding of regional legal considerations, giving our clients an advantage when navigating local property, business, and family law matters. Our connection to the community allows us to provide insightful, location-specific advice that larger firms often cannot.

See What Our Clients Have to Say

Don’t just take our word for it—our clients’ reviews speak for themselves. We are proud to have received over 200+ five-star reviews, reflecting the trust, confidence, and satisfaction our clients have in our services.

You’ll find authentic testimonials from real clients who have worked with Burgess Thomson and experienced the exceptional legal support we provide.

Read our latest client reviews below and discover why Burgess Thomson is Newcastle’s trusted law firm.

Excellent
Burgess Thomson5.0
Based on 286 reviews
Dee
2 weeks ago
Very happy with my service. James made up my Testamentary Trust Will, Power of Guardianship and Enduring Power of Attorney documents. He was efficient, friendly and knowledgeable. Gave me lots of valuable advice. I couldn’t have asked for more. Thank you.
Response from the owner:Thank you, Dee, for your kind review. We're delighted James delivered efficient and knowledgeable service with your Will and Power of Attorney documents. His friendly, professional approach and valuable guidance reflect Burgess Thomson's commitment to your peace of mind.
Rhianna Tobin
3 weeks ago
The team at Burgess and Thompson are reliable, fast, honest and professional. I wouldn't recommend anyone else but them. James is very personable, helpful and hardworking.
Response from the owner:Thank you, Rhianna, for your wonderful review. We're delighted our legal advice and reliable service met your expectations. James and Burgess Thomson truly appreciate your recognition of our hardworking approach as Newcastle Lawyers. We look forward to serving you again, should you need us.
Mathew Iuliano
3 weeks ago
Incredible business. James Thomson is clearly a leader in the industry, his knowledge and experience is second to none. Burgess Thomson is a pro active and modern firm that will no doubt be of benefit to anyone looking to engage there services.
Response from the owner:Thank you, Mathew, for your generous review. We're delighted James's expertise resonated with you. Burgess Thomson takes pride in delivering proactive legal advice with a modern approach. We look forward to serving you with the same dedication.
Response from the owner:Thank you for taking the time to leave us your 5 Star review, Ann-Marie.
Rae Pidgeon
1 month ago
I’ve had several experiences using Burgess Thomson to look after legal matters; real estate transactions, will and power of attorneys, in each case their advice is first class and their ongoing service cannot be faulted. I highly recommend James Thomson for his thorough and professional approach.
Response from the owner:Thank you, Rae, for your outstanding review. We're delighted our Wills and selling property services consistently met your expectations across multiple matters. James Thomson and Burgess Thomson remain committed to delivering this thorough, professional approach to all our clients.
Carolyn Fishlock
2 months ago
Professional and friendly team who know the business. James was a great help for me for updating my Will. My family and I have used Burgess Thomson's legal services for many years. Highly recommend!
Response from the owner:Thank you, Carolyn, for your wonderful review. We're delighted James provided excellent service updating your Wills. Your loyalty to Burgess Thomson over many years is deeply valued. We remain committed to serving your family's legal needs with professionalism and care.
Peter Fitzpatrick
2 months ago
Friendly & professional staff
Response from the owner:Hi Peter, Thanks so much for the 5 stars review. It was a pleasure to assist you and Ann-Marie. We look forward to assisting you again in the future.
Tobias Anstey
2 months ago
I had an excellent experience with the team at Burgess Thomson. They guided me through the purchasing process and made it completely effortless for me. Their reviews of strata reports and the like were amazing, and actually saved me from purchasing a property with a horrible strata, and I ended up finding a much better place thanks to them. I would 100% recommend Burgess Thomson to anyone and I will definitely be using their services again in the future.
Response from the owner:Thank you, Tobias, for your wonderful review. We're delighted our thorough approach to home purchasing and strata analysis protected your interests. Burgess Thomson takes pride in guiding clients with confidence through significant decisions. We look forward to assisting you again.
We dealth with James at Burgess Thomson for the purchased of an apartment in Wickham and found him to be very professional. He was extremely thorough in checking things but was very personable. They communicated with us every step of the way keeping us informed at all times. I would definitely recommend using them and plan to do so soon to update our wills.
Response from the owner:Thank you, Nerrilie, for your wonderful review. We're delighted James delivered a professional conveyancer service with thorough attention to detail and clear communication. The team at Burgess Thomson truly appreciates your recognition and looks forward to assisting with your wills and future legal needs.
Lynne Lynch
2 months ago
We recently had our Wills and Enduring Guardianships drawn up by James. James is very approachable but professional in the way he dealt with us. Appointments with James were on time and his advice on several matters was appreciated. A very pleasant experience and highly recommended..
Response from the owner:Thank you, Lynne, for your kind review. We're delighted to hear that James delivered approachable, professional service with your Wills and Enduring Guardianships. At Burgess Thomson, these deeply personal matters receive our utmost care. We're honoured to be your trusted legal partner and look forward to supporting you in the future.
Aiden Nash
2 months ago
5 stars. Having known James for some years indirectly, and over those years being extremely impressed with his professionalism and kindness, to me it was a no brainer to approach James in regards to purchasing my first home with my partner. From Offer, contract negotiation to settlement, James and his team provided us service that was second to none. Making the entire journey as stress free as possible. We will definitely use Burgess Thompson again and would highly recommend for others to do so. Regards
Response from the owner:Thank you, Aiden, for your wonderful review. We're delighted James and the team delivered expert guidance as your property lawyer for your first home purchase. Your recognition of our stress-free approach and professionalism is deeply appreciated. Burgess Thomson looks forward to assisting you again.
Lyn Snedden
2 months ago
A very professional and friendly practice. Highly recommend.
Response from the owner:Thank you, Lyn, for your kind review. We're delighted our professional and friendly approach met your expectations. Your recommendation is genuinely appreciated, and Burgess Thomson remains committed to delivering this standard of service to all our clients. We look forward to working with you in the future.

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